Webex CC Lab guides
Welcome to the avodaq Webex Contact Center 2026 Lab Workshop.
| Lab ID | Lab Details | Difficulty | Estimated |
|---|---|---|---|
| Lab 1 | Piece of Cake | EASY | 30 min |
| Lab 2 | Let's Rock | MID | 60 min |
| Lab 3 | Come get some | MID | 55 min |
| Lab 4 | Damn I'm good | EASY | 40 min |
| Lab 5 | Wussy | MID | 120 min |
| Lab 6 | Get some | HARD | 90 min |
| Lab 11 | Let's go | HARD | 90 min |
| Lab 12 | Death Wish | MID | 560 min |
Quick links (live Cisco/Webex resources)
- Control Hub: https://admin.webex.com
- US Management Portal: https://portal.wxcc-us1.cisco.com/portal
- US Agent Desktop: https://desktop.wxcc-us1.cisco.com
- Developer Portal: https://developer.webex-cx.com
- Webex Connect documentation: https://help.imiconnect.io/
- Analyzer (EU): https://analyzer-v2.wxcc-eu1.cisco.com/analyzer/home